Hopea Reborn Baby Doll
Get it between Tuesday, May 13th and Wednesday, May 21st.
30-day free returns
Ships within 1-2 business days
Get a free extra outfit
Meets material safety certification
All sculptures, and photographs are owned by SonHaiDoll brand and protected by Federal copyrights, and we vigorously defend them！
Pairs well with
What about her/him?
100% Safety Guarantee
Our dolls are carefully crafted with safety as a top priority. They are certified to meet the highest international standards, including CE, ASTM, CPC, CPSIA, EN71, and UKCA. Rigorously tested to ensure they are free from harmful chemicals like BPA and phthalates, our dolls are completely safe for children aged 3 and above.You can click here.
Shipping Policy
Delivery Time = Processing Time + Shipping Time
Processing Time:
We will process and dispatch your order within 24 hours of receiving it. Please note that processing times can be affected by weekends and holidays. Once your order has been processed, you will receive a shipment confirmation email.
Note: If you have purchased multiple items, your order may be split into several packages. If you only receive one of the packages, please do not worry and be patient.
Free Shipping and Express Shipping
Please note that these time frames are approximate, and actual delivery times may vary due to shipping and customs clearance factors.
Standard Shipping:
USA: 6-10 days
UK: 6-10 days
Canada: 8-15 days
Australia: 5-10 days
Europe：6-10
Other countries: 7-15 days
Priority Shipping:
USA: 5-7 days
UK: 3-5 days
Canada: 8-10 days
Australia: 4-6 days
Europe：4-7
Other countries: 6-10 days
Taxes:
SonHai has already included the customs duties and clearance fees for your country, so you do not need to pay any import duties.
Cancellation or Address Changes:
Once you have completed your order, we will send you a confirmation email, and we will immediately prepare your order. If you need to change or cancel your order, please contact us as soon as possible at wifeleeheo@gmail.com, and we will do our best to assist you.
How to Track My Order?
Once your package has been dispatched, we will send you the tracking number via email. You can enter your tracking number here, or you can contact our customer service at wifeleeheo@gmail.com, and our customer service team will reply within 24 hours!
Return & Refund Policy
Sonhaidoll creates high-quality reborn dolls, ensuring each doll is unique and adorable. We take full responsibility for the quality of every product and strive to ensure your satisfaction. If you are dissatisfied with any purchased product, please contact our support team immediately at wifeleeheo@gmail.com, and we will provide a solution based on your situation.30-Day Money Back GuaranteeWe offer a 30-day money back guarantee for all orders. Customers can initiate the refund process by contacting our support team within 30 days of receiving the product. Sonhaidoll is committed to protecting every customer's rights and handles all returns and exchanges promptly and professionally.For returns or exchanges beyond 30 days, please contact our customer service, and we will work with you to find a feasible solution based on your current situation.How to Return?Please submit your return request to wifeleeheo@gmail.com and provide the reason for the return.Our support team will follow up on your return request.Place the item in its original packaging and return it to the address we provide.After returning the package, please provide us with the tracking number.How to Get a Refund or Exchange?Once we receive and process your return, we will initiate the refund or exchange.Do not return items to the sender's address on the package, as it is not the return address and may affect the return process.Send your return request via email to wifeleeheo@gmail.com stating the reason for return, and we will email you the return address.Refund:All refunds will be issued using the original payment method used during checkout. The time frame to receive the refund will vary depending on the payment method used for the order. Please refer to the approximate processing times for different payment methods. Thank you for your patience.PayPal account refunds: 2-5 business daysCredit card refunds: 3-7 business daysE-wallet refunds: 2-3 business daysExchange:Exchanges will be processed within 48 hours of receiving and processing your return. Shipping times typically require 7-10 business days, depending on your delivery location. Exchanges will be sent to your original address or a new address you provide. We will provide a tracking number when available.Special Note: Return ConditionsAny unauthorized returns or refund requests will not be accepted.Do not use the sender's address on the package as the return address, as it is not the correct return address and may impact your return process.To qualify for a return or refund, the item must be in its original condition and include all accessories, gifts, and packaging. We are not responsible for items lost, damaged during transportation, or not delivered to our return address.Return Shipping Costs:We provide free return shipping as part of our commitment to excellent service.Need Further Assistance?If you have any further questions, please feel free to contact us via email at wifeleeheo@gmail.com. We will respond within 24 hours.
Hopea Reborn Baby Doll
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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Handcrafted with Love
Each reborn doll we create is carefully handcrafted to bring joy and companionship. With original, lifelike designs and BPA-free materials, every doll is safe, finely detailed, and ready to inspire countless moments of warmth. Crafted for today, cherished for a lifetime, empowering the next generation of caregivers and dreamers.
Interactive Dolls
Laughter
Gurgling
Crying
Upset
Breathing
Scream
Expand your doll's wardrobe.
Love Your Unique Finds!
At SonHai, we celebrate innovation and originality. Every creation, from sculptures to photographs, is crafted with care and fully copyright-protected. We value your support for our genuine, creative products.
FAQs
Please read our FAQs page to find out more.
How do I make payment?
You can place orders on our website using major credit cards, debit cards, or PayPal. Currently, we do not accept checks or money orders. SonHaiDoll is not responsible for any bank fees incurred if charges accepted by Visa, Mastercard, Discover, or AMEX cause customers to exceed their available credit limit or available debit funds. All orders are subject to acceptance.
Do I need to pay customs duties?
SonHai has already covered the customs duties and clearance fees for your country, so there are no additional import taxes for you to pay.
Is shipping free?
We offer two delivery options for your convenience. Enjoyfree shippingon orders over$80. For standard delivery, the cost is$15, and if you need it faster, choose ourexpedited shippingoption for$30. Clickhereto view our complete shipping policy and delivery times.
How soon after I make payment will my order be shipped?
We require 1 day to process orders and typically ship within 48 hours. If we rest on weekends, your order will be shipped on Monday.
When will my order arrive?
The delivery time depends on your country or region. Different countries have varying delivery times. Clickhereto see different delivery times.
Is my order secure?
Yes, dear, you can rest assured that our website is secure. We use HTTPS (Hypertext Transfer Protocol Secure) instead of HTTP. Here's the difference between the two:
Data Encryption: HTTPS encrypts the data transmitted between your browser and our website using SSL/TLS protocols. This means your personal and payment information is securely protected and cannot be intercepted by third parties.
Data Integrity: With HTTPS, the data you send and receive remains unchanged and intact during transmission. This ensures that the information you provide reaches our server without alteration.
Authentication: HTTPS verifies the identity of our website through digital certificates. This ensures you are connected to the legitimate SonHai® website and not a fraudulent one, protecting you from phishing attacks.
You can verify you are on a secure page by checking for a padlock icon in your browser's address bar and ensuring the URL starts with "https://". https://sonhaidoll.com/
How can I contact you?
The quickest way is through the green chat window on the bottom right corner of our website. You can also clickhereto contact us using your preferred method:
Email: wifelee@sonhaidoll.com
Phone: +44 (0759) 405‑2928
What materials are the dolls made of?
Our dolls are made of BPA-free vinyl and have been certified to meet EN71, CPC, CE, ASTM, CPSIA, UKCA, 10P, and BS EN71 safety standards.
Are these dolls suitable for all ages?
Yes, we have dolls that are safety-tested and suitable for children aged 3 and up.
Do you have dolls with rooted hair?
Yes, we have dolls with rooted hair. Specific details can be found on our product detail pages.
30-Day Return Policy
We are confident in the quality of each of our dolls and are sure you will love them as much as we do. If you are not satisfied, we will gladly accept returns within 30 days. Clickhereto view our detailed return policy.
